We are proud of our products and strive for 100% customer satisfaction. If you’re not 100% satisfied with our products, please contact us at firstname.lastname@example.org for a replacement or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We will gladly replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 1890 North Rand Road, Palatine, IL, 60074, United States.
To return your product, you should mail your product to: 1890 North Rand Road, Palatine, IL, 60074, United States. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.