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FAQs

Product Information

Most of our flavors are naturally gluten-free, except for Strawberry Cheesecake and Cookies & Cream because of the cookies and graham cracker they contain.

Our products do not contain preservatives and are made fresh upon your order. We heat seal our bags, tins and buckets to help retain freshness before shipping. We recommend that tins and buckets are opened within a week of receiving them. Our resealable bags can retain freshness for up to 3 months if unopened.

Our popcorn is handmade from our small and dedicated team in our shop in Long Grove, Illinois.

You bet! Currently, our Kettle Corn and Butter (popped in coconut oils) are our dairy-free flavors. But, we're always coming up with new flavors so stay tuned!

Order Information

Because our popcorn is handmade and made fresh, we need about 2-3 days to make and ship your order. You will get an email with your tracking number as soon as it ships.

UPS ships Monday-Friday. When UPS Ground shipping is selected, orders generally arrive at locations in the continental US within 3 business days after the order has been shipped. You will receive an email with tracking information to give you a better idea as soon as your order ships.

Reach out! Visit our contact page for any information regarding your order or email us at customerservice@signaturepopcorn.com! We’re happy to answer questions about Orders, Order Modifications, Shipping, & Cancellations.

We are proud of our products and strive for 100% customer satisfaction. Because popcorn is perishable, we do not accept returns. If you’re not 100% satisfied with our products, please contact us at customerservice@signaturepopcorn.com for a replacement or a refund.

Company

Yes we do! Please visit our Wholesale Page or contact us at customerservice@signaturepopcorn.com for more information.

We're always looking for great people to join our small team at our Long Grove shop. Please send us an email at customerservice@signaturepopcorn.com with your availability!

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